N° 05 · Policy
Cancelling an order.
Last updated · 2026-04-26
Because everything is made in small fresh batches, our cancellation window is tight. Please read carefully before ordering.
You can cancel
- Within 2 hours of placing the order, no questions asked — full refund.
- Up to the dispatch confirmation, with deduction of any payment-gateway fees and packaging that has already been used.
You cannot cancel
- Once the order has been dispatched (a courier or delivery person has the package).
- Custom hampers / corporate gifting orders that are already in production.
How to cancel
Message Saudamini on WhatsApp at +91 99999 99999 with your order ID. Refunds are processed within 5 working days.
Cancelled by us
We may cancel an order if a SKU is out of season, our kitchen is at capacity for the requested timeline, or the delivery pincode is outside our serviceable network. In that case you receive a full refund within 3 working days, and a sincere apology.